Corporate Social Responsibility
The Group is committed to meeting the highest standards of corporate citizenship and is guided by its corporate value of conducting business with honour in order to build trust among its stakeholders. Its CSR efforts are focused on these three main areas: business operations, impact on the environment and impact on the communities where it conducts its business.

The Group is committed to delivering quality, innovative developments and service across its portfolio of residential, hospitality, commercial and integrated developments. The Group also believes in adopting responsible management and business practices that are in line with market practices and regulatory requirements. Recognising that employees are pivotal in contributing to the Group’s success, it is committed to creating a conducive work environment which encourages employee development and involvement in the business.

Commitment to Quality Development & Service
Over the past Year, the Group has received numerous international and national awards, in recognition of its commitment to business excellence.

Goodwood Residence, the exclusive and elegant freehold development in the Orchard-Scotts area, was a double winner in the Residential categories of the prestigious FIABCI Singapore Property Awards 2015 and WAN Asia Award organised by World Architecture News. Leedon Residence, the Group’s other luxury freehold development in Singapore’s prime District 10, was a major winner at the South East Asia Property Awards 2015. It garnered a total of six awards including Best Condo Development (South East Asia), Best Residential Architecture (South East Asia) and Best Luxury Condo Development (Singapore).

GuocoLand Singapore (“GLS”) was once again conferred the Singapore Top 10 Developers Award by BCI Asia in May 2016, in recognition of our portfolio of quality and sustainable developments in Singapore. This is the fourth time that GLS has won the award, a testament to our commitment and contribution to the built environment in Singapore. At the inaugural Best Under Billion Awards organised by Focus Malaysia which aims to recognise the top-performing mid-cap and small-cap companies listed on Bursa Malaysia, GuocoLand (Malaysia) Berhad was emerged as the runner-up in the Best Profit Growth category.

The Group’s hotels in Malaysia, Thistle Johor Bahru and Thistle Port Dickson Hotel were also awarded the 2015 Gold Circle Award by The award is given to properties that embody the best qualities of the online booking experience, based on criteria such as aggregate customer reviews and competitiveness of pricing among others.

Human Capital
The Group’s human resource management strives to foster continuous teamwork so as to create a competitive business environment with emphasis on learning, workplace safety and employee engagement.

The Group provides opportunities for staff to improve their levels of skills and knowledge to increase workplace productivity and staff satisfaction. Our employees are encouraged to enrol in seminars, workshops and skills programmes to enhance their expertise and perform to their fullest potential. Staff attended seminars and training programmes covering areas on Sales, Facilities Management, Project Management, Audit, Accounting, Taxation, Information Technology, and Human Resources.
Since 2009, the Group has organised programmes to raise awareness amongst our employees on the importance of workplace safety and adopting an active and healthy lifestyle.  These programmes included the workplace health & fire safety talk and annual health screening exercise.  Staff also took part in the REDAS Bowling Competition 2016.

GuocoLand actively engages its employees through social and recreational interaction and employee bonding activities. These activities include talks on CPF changes and insurance planning for different life stages to optimize medisave and insurance dollars as well as a Chinese New Year lunch where employees interacted and were updated on the organization’s projects and direction.

The Group strives to develop processes and include environmentally friendly building features wherever possible in its property developments to contribute towards environmental sustainability. Testimonies to its efforts are the green awards each development progressively garners throughout its development cycle.

Tanjong Pagar Centre, the Group’s flagship integrated, mixed-use development in Singapore, has earned recognition for its green features, the most notable of which being the Leadership in Energy and Environmental Design (LEED) Core & Shell (CS) Pre-Certification. The LEED (CS) certification is an internationally renowned third-party verification programme that recognises eco-friendly buildings around the world. The different components of Tanjong Pagar Centre have also been conferred the Singapore Building and Construction Authority Green Mark awards.

Tanjong Pagar Centre has been designed to reduce energy consumption by 30% and water consumption by 35% when compared with other similar environmental sustainability code-compliant buildings. Some of the key green features which help with energy and water conservation include:

  • High performance glass glazing to reduce solar heat gain while allowing natural daylight into the building
  • Horizontal and vertical shading devices on the façade to reduce direct solar heat gain and glare;
  • Regenerative energy efficient lifts that convert waste energy from lift movement into usable energy;
  • Dual speed escalators to reduce energy consumption when they are not in use;
  • Installation of 3,800 square metres of photovoltaic solar panels on the roof of the City Room in the urban park to generate renewable energy of 250,000 kWh per year;
  • High efficiency light fittings;
  • Motion sensors, daylight sensors and carbon dioxide sensors are installed to control the operation of light fittings to reduce electricity consumption and to control air-conditioning systems to maintain fresh air levels in the building;
  • High performance chillers and cooling towers;
  • Condensate water harvesting to offset cooling tower water make-up;
  • Rainwater harvesting system to capture rainwater from roof for landscape irrigation;
  • Use of Newater for toilet flushing and in cooling towers to minimise potable water usage; and
  • Highly efficient water fittings.

Other features which contribute to Tanjong Pagar Centre’s green building status:

  • Use of high performance filters to minimise the entry of air pollutants into indoor spaces;
  • Use of paints, adhesives, sealants and coatings with low volatile organic compound content to reduce solvent emission;
  • Use of green cement, recycled concrete aggregates and waste copper slags to reduce resource usage;
  • Use of engineered wood and FSC-certified wood from well-managed forests to discourage irresponsible forestry;
  • Extensive greenery to reduce the urban heat island effect for pedestrian comfort;
  • Native plants are selected for landscaping to reduce water usage and encourage local biodiversity to thrive;
  • Restoration of trees affected by the construction process;
  • Parking spaces for hybrid vehicles, bicycle parking stations and changing rooms can be found in Tanjong Pagar Centre to encourage use of low carbon transport; and
  • Recycling bins and a centralised recycling facility for sorting of waste.

As a socially responsible corporate citizen, the Group is cognizant of its impact on society and values the communities that it operates in. The Group has been supportive of the educational needs of children and students, initiating events and activities to help raise funds for a good cause.

Thistle Johor Bahru, the Group’s hotel in Malaysia, started a fundraiser to help defray the costs of education for underprivileged children. Known as “Teddy for Charity”, the public and guests were encouraged to purchase a teddy bear and proceeds from the sales were donated to six children from neighbouring schools in Johor Bahru.
Together with the Hong Leong Foundation and Hong Leong MSIG Takaful, GuocoLand (Malaysia) Berhad organised a fun day out for 50 children from five children’s homes in Damansara Heights, Kuala Lumpur. As part of their school holiday programme, the children spent a fun-filled morning participating in teambuilding games and arts-related workshops to build self-confidence and provide exposure to the arts, while the Hong Leong Foundation also made a donation towards improving the homes’ educational resources and facilities.

GuocoLand China supported a charity fundraising dinner organised by the Embassy of Malaysia and Malaysian Chamber of Commerce in Beijing in May 2016. The proceeds from the event went towards helping young Malaysian children in need of liver transplants in Shanghai, and other educational programmes by the China Youth Development Foundation, a national public foundation registered with the Ministry of Civil Affairs in China.

In Singapore, the Group supported the Singapore University of Technology and Design’s “SUTD $5K Drive: Gift to Nurture Talent for Our Future” to help provide funds for scholarships and bursaries. Established in collaboration with the Massachusetts Institute of Technology, the four core pillars of the research-intensive tertiary institution are Architecture and Sustainable Design, Engineering Product Development, Engineering Systems and Design, and Information Systems Technology and Design, which are relevant to GuocoLand’s nature of business.


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